Sales (New) - Redmond, WA

Mizzle51
Had a deposit down while waiting for a new 2015 Mustang GT to be ordered from the factory. Great experience with Brent, no pressure into buying something now vs what I wanted. Took Costco discount and applied rebates to car without issue. Would buy from again and highly recommended.
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Sales (Used)

JEFF_SLOAN
DO NOT PURCHASE A USED CAR HERE! I BOUGHT A TRUCK FROM THEM AND IT HAD A JUNK TITLE ON IT. THEY DIDN'T DISCLOSE THAT TO ME AT THE TIME OF SALE, THEY SHOWED ME A CARFAX THAT DID NOT LIST THIS ON IT, THEY ALSO SOLD ME A WARRANTY ONLY TO TELL ME THAT MY WARRANTY COULDN'T COVER ANYTHING. THEY SET UP FINANCING THROUGH BECU AND NOW I AM FIGHTING TO GET MY MONEY BACK. THE WORST PURCHASING EXPERIENCE I HAVE EVER BEEN A PART OF. THE USED CAR SALES MANAGER JEFF IS ABSOLUTELY NO HELP AND NEVER CALLED ME BACK. I HAD TO GO INTO THE DEALERSHIP TO TALK TO HIM ONLY TO HEAR HIM TELL ME HE COULDN'T HELP ME WITH THE CAR I BOUGHT FROM THEM AND THE WARRANTY I BOUGHT FROM THEM AND THE FINANCING THEY SET UP. ABSOLUTELY CROOKED DEALERSHIP THAT ROBBED ME FROM SEVERAL THOUSAND DOLLARS AND WILL NOT HELP ME! DO NOT SHOP HERE!!!!
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Sales (New)

rhondaruu
I have to say the customer service and prompt attention I received at Bowen Scarff was Class Act. My salesman, Tom Keefe was the best. Answered all my questions, was patient, very helpful and extremely knowledgeable . I didn't have to spend all day waiting on paperwork and finalizing the deal, it was surprisingly quick and easy....Not to mention the great deal. I would recommend Tom to anyone looking to purchase a new or used car. It was a great first time, new car buying experience.
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Sales (Used)

Doug123456
I did a lot of research with multiple Ford dealerships and found that Bowen Scarff's "No Dicker" price was by far the lowest available. The staff are clearly knowledgeable and apply absolutely no pressure making the car buying experience very enjoyable My sales rep Tom Keefe worked very hard to find me the right car at the lowest price and top trade in value. This is the 3rd car I purchased from Bowen Scarff and will purchase from them again as well as recommend them to everyone
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Sales (New)

rachelraine
I had an awesome experience at Bowen Scarff Ford with Tom Keefe. As a first time buyer, most sales people did not take me seriously but Tom made sure to take care of me. He was kind and helpful at every level. He made the experience fast and easy for me. He even came in on his day off to help me buy a car. I will definitely tell my family and friends to go to Bowen Scarff. Thanks, Tom!
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Sales (New)

sarahsl8
I was led to your dealership by the internet ad, but purchased my new Ford because of Tom. I felt no pressure to do more than I was comfortable with and was impressed by his product knowledge. He made the whole process easy and free from intimidation. I would be happy to refer Tom and the dealership in the future.
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Sales (New) - Gig Harbor, WA

Russ1234
We purchased a new 2014 Lincoln MKZ from Tom Keefe at Bowen Scarf Lincoln in Kent, This was with out a doubt the most non-stressfull car purchase we have ever had !! Friendly and very knowledgeable of their product, Tom and Bryan worked very very hard for us to make us very happy with our purchase and help us to decide weather to order a car or get the one car on the lot that was exactly what we wanted. Carrie the auto writer was super friendly and personable it felt like we had known her for years. Pebbles and I will be telling everbody we know about Bowen Scarf Lincoln and their awesome staff and unbeatable prices !!!! RUSS and Pebbles Ryckman.
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Sales (New) - Renton, WA

sladely
I had been looking at the Ford Fusion Hybrid for over 10 weeks. I decided to stop by my local dealership, Bowen Scarff, and look at the Fusion. Tom Keefe greeted me and right from the start was at ease. No pressure, he answered all of my questions and offered alternatives to some options that were not available on the lot. I decided to pull the trigger and the buying process was quick, and efficient. A couple of days later when I was able to detail the outside of my new car, I noticed a scratch on the passenger door, I called Tom and he asked me to bring it down. When I arrived Tom was on the phone, but the sales manager Brian greeted me and took a look at the scratch and he took care of it himself. Great customer service. I would definitely recommend Bowen Scarff. Thank you! Shawn Ladely
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Sales (Used) - Renton, WA

Gracie2308
We had a great experience! I like how they didn't pressure us into anything. We were able to test drive the cars on our own without the pressure of the salesman coming with us. I would definately recommend this dealership to others.
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Sales (Used) - Seattle, WA

lan83
Tom was great. No pressure, friendly, and knowledgeable. The dealership as a whole was also great dealing with. Felt at home and not pressured to make a decision. Highly recommend!
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