Sales (New) - Gig Harbor, WA

Russ1234
We purchased a new 2014 Lincoln MKZ from Tom Keefe at Bowen Scarf Lincoln in Kent, This was with out a doubt the most non-stressfull car purchase we have ever had !! Friendly and very knowledgeable of their product, Tom and Bryan worked very very hard for us to make us very happy with our purchase and help us to decide weather to order a car or get the one car on the lot that was exactly what we wanted. Carrie the auto writer was super friendly and personable it felt like we had known her for years. Pebbles and I will be telling everbody we know about Bowen Scarf Lincoln and their awesome staff and unbeatable prices !!!! RUSS and Pebbles Ryckman.
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Sales (New) - Renton, WA

sladely
I had been looking at the Ford Fusion Hybrid for over 10 weeks. I decided to stop by my local dealership, Bowen Scarff, and look at the Fusion. Tom Keefe greeted me and right from the start was at ease. No pressure, he answered all of my questions and offered alternatives to some options that were not available on the lot. I decided to pull the trigger and the buying process was quick, and efficient. A couple of days later when I was able to detail the outside of my new car, I noticed a scratch on the passenger door, I called Tom and he asked me to bring it down. When I arrived Tom was on the phone, but the sales manager Brian greeted me and took a look at the scratch and he took care of it himself. Great customer service. I would definitely recommend Bowen Scarff. Thank you! Shawn Ladely
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Sales (Used) - Renton, WA

Gracie2308
We had a great experience! I like how they didn't pressure us into anything. We were able to test drive the cars on our own without the pressure of the salesman coming with us. I would definately recommend this dealership to others.
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Sales (Used) - Seattle, WA

lan83
Tom was great. No pressure, friendly, and knowledgeable. The dealership as a whole was also great dealing with. Felt at home and not pressured to make a decision. Highly recommend!
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Sales (New) - Seattle, WA

JulieLofink
We purchased a beautiful 2014 Escape from Tim Zetterwall. I can't say enough about Tim!! On my first visit to the dealership I told Tim I was doing some research on cars and was just looking that day. Tim knew there was not going to be a sale that day, but it did not keep him from spending close to two hours with me, taking me on a test drive, answering my questions and providing me with lots of information about the rebates that could help bring the final price of the car down. Tim was incredibly pleasant and accommodating. I HATE car shopping...the whole dang experience! Car salesman feel so predatory and it feels like you can't believe anything that comes out of their mouths! Tim actually made the whole experience enjoyable though! I never felt pressured, or like he was trying to fool me or take advantage of me because I'm a woman and was there without my husband. I visited other dealers afterwards to look at other models, and I could not get out of those places fast enough!! My thanks to Tim for providing my family with an awesome car buying experience! You were the reason we returned to Bowen Scarff instead of visiting other Ford dealerships in the area. You made sure we received every possible rebate and offer possible, and you got us top dollar for our trade in. And to Tom in finance, thanks for not being pushy with the extended warranty's. You provided the information, we passed, and you moved on. I hate high pressure sales tactics and was dreading that part of the paper signing. There were no issues though, which only made an awesome car buying experience that much better! Thanks, Tom!! Put simply, if you come to this dealership you will not be subject to the high pressure, slimy tactics you will encounter other places. I trust Tim and Bowen Scarff Ford, and they will certainly see my business again in the future!
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Sales (New) - Issaquah, WA

Husky83
Excellent overall experience in purchasing a new Fusion Hybrid Energi from Bowen Scarff Ford. Tim was very knowledgeable on the vehicle and in evaluating all the options for the vehicle. This our second vehicle we have purchased from Bowen Scarff and will definitively be back for future vehicle purchases.
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Sales (New) - Kent, WA

grampydoc
Having looked for Ford Focus(s) at other dealers, I was surprised to find a different atmosphere at Bowen Scarff Ford. Instead of the usual high pressure sales appeal, I found Tom Keefe, one of the salesmen there, who was a pleasure to work with. He answered my questions, helped us find the car we wanted, and made our purchase both easy and satisfying. Thanks, Tom, for your help!
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Sales (New) - Tualatin, OR

BjornNordquist
I really enjoyed my car buying experience with Ken an Bowen Scarff Ford. He was communicative, honest and knowledgeable. I felt no pressure at any point. What I did feel was that Ken wanted to take good care of me. He did a great job of answering questions and offering to be available after the sale. He was up to date on the car's intricate details and made sure I understood all the in's and out's. He didn't feel like a salesman but rather a trusted advisor. Thanks Ken. Kari in finance was great too. No pressure and very helpful in finding us the right combination to meet our needs. I was highly recommend Ken and Kari and Bowen Scarff Ford.
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Sales (New) - Gig Harbor, WA

WayneFSchulz
Tom Keefe made it so easy and he was very thorough in making sure I fully understood the product (MKZ Hybrid) that I was considering. I'm also dealing with Monica in your service department on bringing my 2005 Aviator service and repairs up to date as I plan to keep it awhile. I truly appreciate the simplicity of your sales process as I'm a very busy person and don't have the time to go through a lengthy sales process. The new Lincoln I purchased has been flawless so far and has hit the fuel economy marks that were expected (currently a whopping 39.7 MPG average!), so I'm exceptionally pleased. I'm looking forward to a great relationship with your dealership over the coming years and wouldn't hesitate to recommend Tom or Monica to my friends, family and business associates. My company has a fleet of vehicles (currently Toyota Camry's), but I truly think they would strongly consider changing to the new Ford Focus Hybrid as I'll be turning in fuel receipts that are less than half of what I've been doing with my Aviator. It simply will make great business sense to them when these Toyota's are ready to be retired. Tom, please take some time to come to Valley Freightliner and I'll introduce you to my sales and general manager so that they have a contact to go to in the future when they're ready to purchase more vehicles. In closing, it's been a great pleasure to deal with Bowen-Scarff Ford/Lincoln. Wayne Schulz 253-905-1768
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Sales (New) - Kent, WA

kbuiten
Our first experience with buying a personal vehicle was so great thanks to the friendly and informative service at Bowen Scarff Ford. Hugh answered all our questions and went above and beyond by finding the perfect vehicle for us with the exact options we wanted. He was easy to work with and kept in good contact with us so we always felt "in the loop."
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